First of all, speak slowly and clearly. Of course, don’t take it to literally, you should not recite slowly, like a poem, but you have to speak understandable to the recipient. So if someone has a tendency to fast talking, has to do some work on it. The second issue is related to the speaking of things important, or responding to the subject. No one likes to listen to fairy tales, answers, which bypasses the subject, and does not explicitly – is not well received. Therefore, you need to speak specifically about, looking in the eyes of the recipient. Looking on the walls, lowering the gaze also is not received very well.